Tuesday, May 12, 2015

Facebook group image vanishes, person vanishes from group and others see "This message has been temporarily removed...".

I saw the message "This message has been temporarily removed until we can verify the sender's account" when I went to write to the administrator of a Facebook group. It was not possible to message the person or to view any previous messages because they all had the same message.


Also what then happened was the image for the Facebook group disappeared which started to perplex many people.

As it turns out the explanation appears to be quite simple. A few days prior the person had posted a photo in Facebook and Facebook had asked them to log in via the desktop or provide a phone number to verify the account. It looks like this may not have been done. Facebook a few days later then decide to temporarily "suspend" the account. This meant that a lot of things associated with the account and seen by many others also vanished. I suspect when the person verified their account everything returned to normal.

So next time Facebook ask you to verify your account, you should take them seriously.

Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 for IT support.

No comments:

Post a Comment