I'm based in Templestowe which means travel time is minimised and thus the cost to you is minimised. If you've checked the traffic lately you'll often see the freeways and roads clogged with traffic. IT support people travelling in that congestion need to recover the wasted time and you're the one who covers that cost. By using the services of a local IT support person you minimise that wasted time. Time that you will eventually pay for one way or another.
Unlike other IT support businesses I don't charge a minimum call-out fee so you only pay for the time required to have your problem fixed. Many businesses live on that call-out fee which is often money for doing nothing. One local resident in Templestowe Lower paid one group $250 to have an iPad connected to their Wi-Fi network which took around 15 minutes. The group was a national group with high advertising costs (you'll see them advertising on the internet all the time) and they subcontract out work, so they need to recover all those costs. Having a local person do that task would have meant a huge saving.
So next time you're looking for a local computer support person, give me a call. You only end up paying to get your problem fixed and not wasted travel time or the high costs of national advertising.
Call 0415 910 703 for IT support.